Terms of Service

To access certain features you must create an account using either an email address and password, or by signing in with a Google account via OAuth. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.

You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must notify us immediately at privacy@beat-index.com if you suspect any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to maintain account security.

Each account (whether free-tier or paid) grants a personal, non-transferable, non-sublicensable licence to a single named individual only (“the Subscriber”). The following are strictly prohibited and constitute a material breach of these Terms:

• sharing your login credentials (email, password, magic link, or session token) with any other person, whether or not for payment or consideration;
• allowing any other person to access the Service using your account, including colleagues, family members, clients, or contractors;
• maintaining simultaneous active sessions from more than one device, browser, or IP address at any time; any new login will terminate all prior active sessions;
• creating multiple accounts to circumvent subscription limits or access controls.

Monitoring: We actively monitor login patterns, concurrent session activity, geographic distribution of access requests, and unusual data access volumes to detect policy violations. Anomalous patterns (including logins from multiple countries within a short period, simultaneous sessions, or atypical data extraction rates) will trigger investigation and may result in immediate suspension without prior notice or refund.

Consequences of sharing: Any account found to be shared will be suspended immediately. Laks Tech Limited reserves the right to pursue civil legal action for damages (including but not limited to recovery of lost subscription revenue, costs of investigation, and reasonable legal fees) against any Subscriber who wilfully shares access. By accepting these Terms, you acknowledge that the subscription fee is set on the basis of single-user access and that sharing deprives us of a legitimate commercial revenue stream, for which we may seek compensation.

Subject to these Terms, you may access and use the Service for your own personal, non-commercial research and analysis purposes.

You must not:

• use the Service in any way that breaches any applicable local, national, or international law or regulation;
• use the Service for any commercial purpose (including redistribution of data, incorporation into a paid product, or providing services to third parties) without our prior written consent;
• share, sell, transfer, or otherwise disclose your account credentials (including password, session token, or magic link) to any other person or entity under any circumstances;
• allow any third party to access the Service through your account, whether or not for payment;
• reproduce, redistribute, publish, transmit, broadcast, or make available any data, chart, metric, analysis, report, or other output obtained from the Service, in whole or in part, to any third party by any means, including but not limited to email, messaging platforms, social media, newsletters, client reports, internal intranets, file-sharing platforms, or any public or private publication;
• incorporate any data or output from the Service into any product, service, database, or publication (whether commercial or non-commercial) without our prior written consent and execution of a separate data licence agreement;
• use automated tools, bots, scrapers, crawlers, or scripts to access, harvest, or extract data from the Service in bulk, or at a rate or volume inconsistent with normal individual use;
• circumvent, disable, or attempt to bypass any technical measures we employ to enforce access controls, session limits, rate limits, or usage restrictions;
• attempt to gain unauthorised access to any part of the Service, its servers, or any system or network connected to it;
• introduce any virus, trojan, worm, or other malicious or harmful code to the Service;
• transmit any unsolicited advertising, promotional material, or spam;
• impersonate any person or entity or misrepresent your affiliation with any person or entity;
• use the Service in a way that could damage, disable, overburden, or impair it or interfere with others’ use of it.

Breach of any item in this clause (particularly credential sharing or redistribution of outputs) entitles us to terminate your account immediately without refund and, where we have suffered a calculable financial loss, to pursue legal proceedings for recovery of that loss, costs, and reasonable legal fees.

To the maximum extent permitted by law, the Service is provided on an “as is” and “as available” basis without any warranty of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We may suspend or withdraw access to the Service at any time without notice for operational, maintenance, security, or other reasons.

To the maximum extent permitted by applicable law, the aggregate total liability of the Service Parties to you (whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, or otherwise) in connection with the Service or these Terms shall not exceed the greater of: (a) the total subscription fees paid by you to us in the 12 calendar months immediately preceding the event giving rise to the claim; or (b) £100.

To the maximum extent permitted by applicable law, the Service Parties shall not be liable to you (whether in contract, tort, or otherwise) for any:

• loss of profit, revenue, or anticipated savings;
• loss of or damage to data;
• loss of business or contracts;
• loss of goodwill or reputation;
• financial loss or investment loss, whether direct or indirect;
• indirect, special, incidental, punitive, or consequential loss of any kind,

even if the Service Parties have been advised of the possibility of such losses.

Nothing in these Terms excludes or limits any liability which cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability under the Consumer Rights Act 2015 or equivalent consumer protection legislation. If you are a consumer, your statutory rights are not affected.

You may close your account and stop using the Service at any time by contacting us at privacy@beat-index.com. On closure your personal data will be handled in accordance with our Privacy Policy.

We may suspend or terminate your access to the Service immediately and without notice if we reasonably believe you have breached these Terms or if we are required to do so by law. Grounds for immediate termination include (without limitation): credential sharing (clause 4.3), redistribution of outputs (clause 9.2), bulk data extraction (clause 9.2), or any other wilful breach of these Terms. On termination, all rights granted to you under these Terms cease immediately, no refund of prepaid subscription fees shall be due, and we reserve the right to pursue damages for any loss caused by the breach. Sections 6, 7, 8, 11, 12, 15, and 16 survive termination.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and the Service Parties with respect to your use of the Service and supersede all prior agreements, representations, and understandings relating to that subject matter.

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable in whole or in part, it shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. Any such invalidity shall not affect the remaining provisions, which shall continue in full force and effect.

No failure or delay by us in exercising any right or remedy under these Terms or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent any further exercise of that right or remedy.

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, provided that the transferee agrees to be bound by an equivalent set of terms. We will notify you of any such transfer by updating this page.

Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise, or employment relationship between you and the Service Parties.

The Service Parties shall not be liable for any failure or delay in performing any obligation under these Terms to the extent that such failure or delay is caused by circumstances beyond our reasonable control, including natural disasters, acts of government, power failures, internet outages, acts of third-party service providers, or cyberattacks.